| HCP S Series Data Collection |
Content | Objective Collect logs from HCP S Series. Environment - Hitachi Content Platform (HCP) S Series
Procedure Collect HCP S Series Logs and HCP Logs Together - Log into the HCP System Management Console.
- Navigate to Monitoring tab → Internal Logs.
Note: For the more information on how to collect the HCP logs, refer to the article Hitachi Content Platform (HCP) Data Collection. - Under "S Series Node Preparation", select the checkbox next to the desired HCP S Series device before beginning the log collection:
- Click "Prepare Internal Logs".
- Wait for the HCP to finish collecting the logs, when HCP finishes preparing the logs, the "Prepare Internal Logs" button changes to "Download Internal Logs".
- Click on the "Download Internal Logs" button.
- When prompted, choose a location to save the log file download on your local system drive.
Collect HCP S Series Logs Only - Login to the HCP S Series Management Console with the user that has the "Admin" role.
- Navigate to Monitor → Internal Logs.
- Select the Start date and End date and, optionally, mark the logs with a comment.
- Click "Prepare".
- Once the logs are finished preparing, click "Download" to save them locally.
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CXone Metadata | Tags: Data Collection,S10,Rhino,S30,HCP S Series Node,Logs,Log Collection,HCP-S PageID: 11918 |
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