ShadowImage Data Collection
Content

ShadowImage Data Collection

 

RAID Subsystems

The following procedures should be followed when collecting data for ShadowImage failures. They apply to 9900, 9900V, USP, NSC55, USP-V, USP-VM and VSP.

 

Customer or CE
  • Supply the data described in the CCI Data Collection procedures (Open Systems only).
  • Detail exactly what was happening when the dump was taken or the problem was occuring. For example, was there large SI Initial Copy or Resync activity being performed?
  • Provide Graph-Track or Perfmon data if this is a performance problem.
  • Provide the time difference between the clock on the SVP and real time.

 

CE
  • Turn on the SVP monitor.
  • Turn on Mode 31.
  • Perform AutoDump/detail.
  • Turn off Mode 31.

 

DF Subsystems

The following procedures should be followed when collecting data for ShadowImage failures. They apply to 9500V and AMS.

 

Customer or CE
  • Supply the data described in the CCI Data Collection procedures.
  • Detail exactly what was happening when the dump was taken or the problem was occuring. For example, was there large SI Initial Copy or Resync activity being performed?
  • Provide a simple trace from the subsystem.
  • Provide PFM data if this is a performance problem.
  • Provide the time difference between the clock on the subsystem and real time.
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Tags: Shadowimage,SI,Data collection,replication

Page ID: 11958