How to Collect Logs from Extreme 200 Series Switch
Content

Objective

  • To collect logs from an Extreme 200 Series Switch for troubleshooting

Environment

  • Content Platform
  • Extreme Networks

Procedure

  1. Connect serial cable (pinout varies by product) into console port.
  2. Open PuTTY or another terminal emulator.
  3. Set the serial connection settings to:
    • 9600 bps 
    • no parity
    • 8 data bits
    • 1 stop bit
    • XON/XOFF flow control
      Do not use hardware flow control. The switch does not use it and will never assert CTS.

  1. Login using (default credentials provided below):
    • user: admin
    • password: leave empty

  2. Enter into Privilege EXEC mode

    (Extreme 210)> enable

  3. Disable CLI paging:

    (Extreme 210)# terminal length 0

  4. While in Privileged EXEC (enable) mode and having configured the terminal emulator for capture, issue the following command:

    (Extreme 210)# show tech-support
Attachments
CXone Metadata

Tags: HCP,HCP G10,Extreme Networks,Extreme 210,Extreme 220,Extreme 200

PageID: 87380