How to Collect VSSB Logs from GUI
Content

Objective

Collecting VSSB Logs from GUI

Environment

  • Virtual Storage Software Block (VSSB)
    • v1.10 or later

Procedure

Software Logs

  1. Download the created dump log file in the tab "Auto Collection".
  2. In the "Base" tab, create and download a dump log file.
  3. This is Optional, Create and download a dump log file in the "Monitor" tab. Perform this procedure only when instructed to do so in the manual or by customer support.
  4. Upload Data to TUF
  5. Delete Old VSSB Logs

Caution:

  • Do not pause the download on your web browser. If you pause the download of multiple dump log files, the controller node on which the GUI is used consumes more memory than usual, and the download might fail.
  • Do not close your browser while downloading dump log files. If you close the browser during the download, delete the dump log files already downloaded, and then retry the download.
  • While downloading dump log files, do not download dump log files from other tabs or windows simultaneously.
  • Delete the dump log files that have been downloaded.
  • The GUI cannot be used to collect dump log files whose STATUS is "Unavailable". If you want to collect such files, perform the operation by using ticket authentication from a REST API or CLI.

Additional Notes

Reference Hitachi Virtual Storage Software Block Storage Administrator Guide

Hitachi Virtual Storage Software Block Storage Administrator Guide (1.12)Book 1

Hitachi Virtual Storage Software Block System Administrator Guide (1.12) Book 2

To download documents, visit the Hitachi Vantara Product Documentation Portal

 

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Tags: article:howto,Data Collection,pagetype:knowledgearticle,Log Collection,VSSB,Virtual Storage Software Block