Ops Center Automator Logs Collection

Content

Objective

Provide procedure to collect Ops Center Automator logs.

Environment

  • Ops Center 10.x

Procedure

1. Log on to the Ops Center Automator server as root.

2. Create a new empty directory on /tmp directory.  The following example command creates logs directory under /tmp:

mkdir /tmp/logs

3. Run the hcmds64getlogs command to collect the log:

hcmds64getlogs -dir /tmp/logs

 

Below is screen capture example of Ops Center Automator and/or Analytics logs collection:

090240412155138.png
 

CXone Metadata

Tags: hcmds64getlogs,Automator Logs,hiaa logs,analytics logs,automator logs collection,analytics logs collection,Ops center logs collection

PageID: 108760

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https://knowledge.hitachivantara.com/Support_Information/Data_Collection/Software/Ops_Center_Automator_Logs_Collection
Solution ID
242403060108760
Last Modified Date
09/05/2024 12:02:10 AM
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Taxonomy
  • Support Information > Data Collection > Software
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